General Info

Lucky Bear

General Info

Made to Order

This means there will be a turnaround time while I make your item(s) (typically about 1 week), and what you receive may vary slightly in size and colour from the original photo. Unless otherwise specified, all jewellery is made to order.


Returns

I do not accept returns or issue refunds. However, if your items gets damaged during shipping or every day wear please reach out so I can fix the problem!


Shipping

All items are shipped from Calgary, AB. These time estimates are taken from Canada Post's website.

Canada

Expedited: $13 (smaller items) - $22 (larger items), includes tracking.

  • Local: 1 day
  • Regional: 1-3 days
  • National: 2-7 days

USA

Expedited: $16 - $25 (calculated at checkout), includes tracking.

  • 8-10  business days


If you're outside of Canada or the USA and would like to place an order, please reach out! I'd be happy to check how much shipping it would be and add it as an option.


For residents of Calgary, AB only:

For free local pickup in the neighbourhood of Mission, use code LOCALYYC at checkout. I'll reach out to you to coordinate a day and time for pickup.


Small Item Shipping:

For orders consisting of only small items or earrings (excludes cowboy snakes), $5 untracked shipping is an option. To do this, please reach out to me directly to place your order. 

Email: hello@shopluckybear.com
Instagram: @luckybear____